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Accreditations

Accreditations - ISO9001, Safecontractor

Agreement Period

One year minimum agreement. Three months notice required in writing prior to the anniversary date, otherwise agreement will be extended for a further one year.

 ACCOUNTS

Facilities agreements are annualised with monthly invoices presented in equal instalments on the first day of the month. Monthly invoices in advance to be paid within 30 days.  We reserve the right to charge interest on all sums remaining unpaid after the due date, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 at the rate the of 8% over the current Bank of England base rate together with late payment charges as set out in the Act. PLEASE NOTE: cibsfacilities.com reserves the right to suspend services if invoices are not paid by the due date.  Services will be restored immediately after receiving outstanding payment amount in full.  During suspension charges will continue to be applied as usual.

TERMINATION BILLING

We reserve the right to charge for the period of time remaining within the agreed minimum term of the contract if the contract is cancelled before end of the agreed period. An invoice will be issued for the full amount, payable within 14 days, at the rate specified in the signed contract.

PRICE CHANGE

Agreement prices are adjusted on an annual basis. Consumable prices may be changed without prior notice.

HOLIDAYS

Additional charges will be made if service is provided on bank holidays. Monthly invoices are not reduced for shutdowns over holiday periods e.g. Easter, Christmas and New Year. 

INSURANCE

cibsfacilities.com has £5,000,000 public liability insurance and £1,000,000 fidelity cover e.g. misuse of telephones, although this can be increased on a contract by contract basis as required. Loss of keys cover is up to £25,000.

QUALITY CONTROL

cibsfacilities.com will normally only use suppliers and partners whose qualityhas been assured to ISO 9001: 2000 by a DTI accredited certification body.

All existing approved suppliers and partners are monitored on a continuous basis.

ACCESS  

A duplicate set of keys is required in case of emergencies or illness. 

ADDITIONAL DUTIES       

One off duties completed on top of the daily cleaning specification will be subject to an extra charge to cover the additional cleaner(s) and management time. Cost ex vat: 1st hour £25.00  2nd and subsequent hours £15.00 only

EMPLOYMENT  

In the event of an agreement terminating customers are prohibited from employing cibsfacilities.com staff directly for a period of 2 years. Customers are not permitted to employ cibsfacilities.com employees for work outside of the agreement.

cibsfacilities.com is a division of CI Business Services Ltd. cibsfacilities.com reserves the right to amend the Terms and Conditions at any time.